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I am running an iPhone 6S with iOS 12.1.3 and my app just loaded and logged into my network in about 8 seconds. My network is a 1st rev Netgear WNDR 3700 with a WN3000RP network extender. Refer to below link for supported router list: If IPV6 is enabled, logging in to the router using the genie app will fail. The NETGEAR genie app currently does not support IPv6. The NETGEAR genie app does not work with a wireless extender or repeater. The NETGEAR genie only works when your mobile device is connected to a NETGEAR router that is in router mode, not in access point mode.

The NETGEAR genie app does not work if your mobile device is connected to the routerвЂ™s guest network.

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Securely connect smart phones and tablets to your home wireless network with a QR code thanks to EZ Mobile Connect.

Stream music and video files anywhere in your network from your smartphone or tablet.

Easily control your home network through the genie dashboard.

You can access the following router settings using the NETGEAR genie app: wireless settings, network map, Parental Controls, guest access, traffic metering, MyMedia, and more. While on your home network, the NETGEAR genie app allows you to access router features with your mobile device. The NETGEAR genie app is an easy way to manage, monitor, and repair your home network-from the palm of your hand.

WNDR3400, WNR2000 + other older router modelsДЇor a list of supported products, please visit here:.

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Please download the NETGEAR Orbi App for all Orbi WiFi Systems. If it's Comcast doing something wrong, they need to contact Comcast.Please download the NETGEAR Nighthawk App for all NETGEAR WiFi routers. Netgear engineers should start looking into the problem.

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It's more likely netgear configured differently because this host is fronted by akamai because it serves highly cachable static data (like firmware files).ДЄnyway, I probably should stop making unscientific assumptions about the root cause using my limited knowledge Any other users with deeper network knowledge please feel free to give us some education. I can't think of how comcast would treat one host differently from others. The fact that google DNS works might be that google DNS caches it for a longer time. The fact that and work on Comcast DNS but not, made me think the propagationВ chain is broken for that server, maybe rooted from netgear's own registered name server. Here's my thought, which might not be correctВ - after all Comcast DNS (and any other DNS) calls netgear's own registered name server to get IP address of, which is the source of truth. Given that Netgear is a network equipment company this really seems to be a mistake they shouldn't make (And of course as a user who would change my router DNS every day for fun)

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I bought the Arlo Pro set early Feb, and on my initial setup on the same network / same ISP, I got firmware update at that time, so unless Netgear changed the update host, it had worked early Feb, and stopped working recently. One important info is that this seems to be broken recently. That should be solid info for your engineers to troubleshoot. flags: qr rd ra QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0 >HEADER<<- opcode: QUERY, status: NOERROR, id: 57856 connection timed out no servers could be reached So looks like an issue with that particular host's registration): Using Comcast DNS, can't be resolved (but other hosts, such as, work well. Here's some info for Netgear network team to troubleshoot.

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